Key Responsibilities:

Client Communication: Serve as the main point of contact for clients, addressing their inquiries and ensuring their needs are met.

Client Onboarding: Assist in the onboarding process for new clients, ensuring a smooth transition.

Project Coordination: Coordinate project schedules, timelines, and deliverables in collaboration with internal teams.

Issue Resolution: Proactively identify and resolve any client-related issues or concerns to maintain client satisfaction.

Documentation: Maintain accurate client records and documentation.

Requirements:

• Proven experience in client services or a related field.
• Exceptional communication and interpersonal skills.
• Detail-oriented and organized, with strong time management skills.
• Ability to work effectively in a remote and collaborative environment.
• Knowledge of customer relationship management (CRM) systems is a plus.